Are there really no deposit opening fees?
There are really no deposit opening fees or any other fees.
Is there a monthly amount I have to pay?
No. You don't have to pay a set amount per month. We only recommend buying monthly to benefit from the cost average effect. One-time payments or breaks are also available at any time.
A product at no cost to the customer. How do you finance this?
We buy gold in large quantities and at an attractive price denomination. This creates a margin that allows us to offer the product without fees. Also, through our core business of safe deposit rental, we have a high level of expertise in the field of storage and insurance in the high-security area.
Are there any storage Fees?
No. There are no storage fees.
Are there any costs in the fine print?
No. There are no fees for you as a customer. Only in the case of shipping to your home, there are costs for processing and insured transport. There are no costs if u pick it up at our branch. Even if you sell us your gold, there are no sales fees, and you get the money on your bank account right away.
How can I sell my gold?
All or part of your gold can be sold to us at any time. Select the amount of gold you intend to sell in grams in your online depot, and you will immediately receive an offer from MEINE SCHATZKAMMER.
How do I get my gold, what are the costs?
You can get your gold at our branch anytime for free. The amount of gold affects the cost of insured shipping to your home. In addition to the shipping costs, there are 35 euros processing costs.
When does the gold pass into my possession at the collective safekeeping?
The gold acquired for you by Meine Schatzkammer becomes your property by the time of storage in the collection depot . The purchase and storage in the collective depot will only take place after full payment of the purchase price. It should be noted that in the case of purchases by using the direct debit authorization payment method, ownership is only transferred to you after the cancellation period for the respective direct debit has expired, and the goods are only handed over after the cancellation period for the respective direct debit has expired.
The current gold price is too high, can I suspend buying gold?
Yes, you can object to the purchase at the current rate in your online depot. The collected amount is saved and used for the purchase of the next month. However, your objection must be made on the day of purchase (first bank business day after the 15th of the month) between 10:00 and 14:00.
Can I make additional purchases in addition to the ongoing savings process?
Yes, you can make one-off purchases.
Do the state or authorities have an insight into my gold holdings?
As a private company, we are not subject to any obligation to provide information and do not pass on your data to third parties. However, we have to follow official orders.
If I sell my gold, how quickly can I get my money?
You will usually get your money within a week of accepting the buyback offer.
Can I put my contract on hold or change the savings amount?
Yes, any time - at no additional cost. You can change the savings amount at any time in your online login area. If you don't make any deposits, no gold will be bought, no matter how long you pause.
From which manufacturer is the gold?
We only buy 999.9 fine gold bars from well-known manufacturers such as Münze Austria, Argor-Heraeus or Heimerle + Meule.
Where is my gold stored?
We store your gold in our own or commissioned security stores. However, the exact location is kept secret for security reasons.
Can I put my contract on hold or change the savings amount?
Yes, at any time - without additional costs. All you need to do is send a short email stating your deposit number and your request to: info@meineschatzkammer.at
Do I have to pay VAT when buying Gold?
No, the purchase of fine gold is exempt from VAT.
Are there any taxes on the sale of gold?
Capital gains within 12 months are subject to capital gains tax. It still applies that all profits from physical precious metal transactions are tax-free if the holding period is longer than 12 months. However, we cannot make this statement legally binding for all customers, so we would like to ask you to consult your tax advisor in this regard.
What is the deadline for canceling my deposit?
The account can be terminated at any time by preserving the written form with a notice period of 6 weeks.
In what form is the gold purchased? Bars or Coins?
As part of the gold depot, you only purchase fine gold bars 999.9 from well-known manufacturers (LBMA-certified). Coins are not available.
frequently asked questions
Below we answer the most frequently asked questions about our free gold depot and safe deposit box rental.